FAQs

General

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1. Where is Homme Mart located?

2. How long do support requests take?

3. There is a Sale on, how long will it last?

Orders

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1. I ordered something, but want to cancel

2. I ordered something, but want to change the order

3. My order arrived, but the items were wrong

4. My order arrived and I need to change the size

5. How does the Satisfaction Guarantee work?

6. Do you offer refunds?

Payment Details

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1. What types of payment do you accept?

Shipping

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1. Do you deliver to my country?

2. How long will it take to get my order?

3. Do you offer express shipping?

4. Do I need to pay customs?

5. Sales taxes & duties

Important Tracking Information

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1. Who is the shipping company?

2. My tracking says “no information available at the moment”.

3. How do I stay updated about my order tracking?

Quick Links

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